Payment Policy

Bring more greenery into your everyday space with practical gardening essentials designed for planting, watering, and caring for your plants.
Payment Policy - TREENAVA

At TREENAVA, we aim to provide a secure, simple, and transparent payment experience. This Payment Policy explains our accepted payment methods, processing procedures, and security standards.

Effective Date: August 8, 2026

Business & Payment Methods

Business Information

Business Name: TREENAVA
Legal Business Name: Tasha Klaves Babar LLC
Business Address: 3619 N Hazel Ave, Fresno, CA 93722, United States
Currency: United States Dollar (USD)

Accepted Payment Providers

TREENAVA accepts payments through a secure checkout process supporting multiple conventional payment providers, including PayPal, Affirm, Afterpay, and Stripe. Eligible methods include:

  • PayPal balance and linked bank accounts
  • Major credit & debit cards (Visa, Mastercard, Amex, Discover)
  • Buy-now-pay-later options via Affirm and Afterpay
  • Secure direct processing via Stripe

Currency & Payment Processing

Payment Currency

All prices are in United States Dollars (USD). If your bank uses another currency, conversion rates or foreign transaction fees may apply and are controlled entirely by your financial institution.

When Payment Is Processed

Payment is processed when you complete checkout. Orders are successfully placed only after payment authorization is confirmed by PayPal, Affirm, Afterpay, or Stripe.

Authorization & Order Status

Authorization & Verification

For fraud prevention, transactions may undergo verification checks. TREENAVA reserves the right to delay or cancel orders if payment cannot be verified or appears unauthorized.

Order Confirmation

After successful checkout, you will receive an order confirmation email. If not found, please check your spam folder or contact support before placing a duplicate order.

Declined Payments & Refunds

Failed or Declined Payments

If payment fails, verify your account details, check for sufficient funds, or contact your bank. TREENAVA does not control authorization decisions made by third-party processors.

Refunds & Duplicate Charges

Approved refunds are issued back to the original payment method through PayPal, Affirm, Afterpay, or Stripe. For duplicate charges, contact us promptly for review.

Security & Taxes

Taxes & Additional Charges

Applicable sales taxes are calculated during checkout. Fees charged by your bank for installment services or currency conversion are outside TREENAVA's control.

Payment Security

We use SSL-protected encrypted connections. Payments are processed securely via third-party services (PayPal, Affirm, Afterpay, Stripe), and complete card details are not stored on our servers.

Contact Us

If you have any questions regarding payments, charges, or refunds, please contact us:

  • Store Name: TREENAVA
  • Legal Entity: Pot Imports
  • Address: 3619 N Hazel Ave, Fresno, CA 93722, United States
  • Email: info@treenava.site

Policies & Legal Information

Review our complete official documentation and guidelines via our dedicated links: