Welcome to Treenava. By accessing or using our website, placing an order for our products, or interacting with our services, you agree to be bound by these Terms of Service.
Effective Date: September 2, 2026 | Last Updated: September 2, 2026
By visiting our store, submitting an order, or browsing our catalog, you acknowledge that you have read, understood, and agreed to these Terms of Service, alongside our linked policies.
To make a purchase on our website, you must be legally capable of entering into binding contracts within the United States. We serve customers located within the United States.
You agree to use our website strictly for lawful purposes and in a manner that does not infringe the rights of others. Unauthorized access, malicious software introduction, and fraudulent transactions are strictly prohibited.
You may choose to create an account or check out as a guest. If you create an account, you are responsible for maintaining the confidentiality of your credentials and all activities under your account.
We specialize in hanging planters, featuring our primary item: the TREENAVA Self-Watering Plant Pot. While we display descriptions and specs accurately, minor botanical variations may occur.
All prices are in United States Dollars ($ USD). Pricing details and taxes are presented during checkout. Review our Payment Policy for details.
Orders placed through our secure checkout represent an offer to purchase. We reserve the right to cancel or reject orders due to suspected fraud, pricing errors, or stock limitations.
We offer secure checkout processing supporting conventional payment options including PayPal, Affirm, AfterPay, and Stripe. Payment card data is processed securely through authorized providers.
We ship across the United States. Handling takes 1 to 3 business days (cut-off at 10:00 AM). Transit via FedEx and USPS takes 3 to 5 business days, resulting in a total delivery time of 4 to 8 business days.
A flat shipping rate of $7.00 applies to standard orders. Review our full Shipping Policy for complete details.
You may request a return within 28 days of receiving your item. Returns are conducted by mail. A $7.00 return shipping fee and a $7.00 restocking fee apply per returned item.
Once your returned package is received and inspected, refunds are processed within 5 to 7 business days. Review our Return & Refund Policy.
All content on this website (text, images, logos, graphics) is the property of Treenava and protected by intellectual property laws. Unauthorized reproduction is strictly prohibited.
Our products include a 2-month warranty covering the whole product against defects in materials and workmanship under normal use. Claims can be initiated by contacting our support team.
This website operates using WooCommerce for order management and secure checkouts. Review official platform documentation via the WooCommerce Google Compliance Policy. WooCommerce is not the seller.
Our liability is limited to the fullest extent permitted by law. These terms are governed by the laws of the State of California, United States. Review our Privacy Policy.
If you have any questions about these Terms of Service, please contact us directly:
Review our complete official documentation and guidelines via our dedicated links: